HOW TRUSTWORTHY ARE YOU? Four tenants of trust

Did you know only 51% of employees have trust and confidence in senior leadership? How about this one…Only 36% of employees believe their leaders are trustworthy – that means 64% don’t! These stats come from Steven M.R. Covey’s best seller The Speed Of Trust, which I recently re-read and highly recommend. So, have you ever…

Christmas decorations

HOW TO ENJOY THE RIDE (through the holidays)

For the last few minutes I’ve been staring out the windshield (as a passenger), down a straight and desolate stretch of highway 441, considering what to write about. It’s December 17, and if you’ve been out on the roads, you know the hustle and bustle is in full swing! This time of year it’s easy…

FOUR TIPS FOR DE-ESCALATING CONFLICT

We all have conflict.  Sometimes it is internal. Sometimes it is between us and someone else. Sometimes we are a third party to conflict happening between others.  Regardless of its origin, we are human and we experience conflict. When I meet people out and about, and they learn what I do, they often tell me…

What are you committed to achieving?

Have you ever committed to action you believed was important, only to not follow through with it? Over the past couple of weeks, I’ve taken time to reflect on the goals I set for 2017. I also looked at the actions I committed to taking, in order to accomplish them. Sadly I must admit, I flat-out…

Wait, where’s my joy?

I’ve been feeling quite “Eh” (as my beautiful daughter puts it) for a few days now.  “Eh” as in not horrible, but not good. “Dull” is a good way to describe it, and it’s wearing on me. There’s no specific reason. In fact, if I tally the truly important things, everything is actually really good….

Gone in 90 seconds: How to move through negative emotions

Negative emotions are normal, we all experience them. There is certainly nothing wrong with them, unless of course we loose control in their grip, or they stick around too long.  When either of those happen, they become distracting, debilitating, and damaging. Think about the last time you experienced strong negative emotions. Regardless of the specific…

Resilience: The difference between can and cannot?

I’m on vacation this week at my happy place.  The view from our screened porch (my favorite “in-doors” spot) includes bright green sea grape trees loaded with fruit, and a white sandy beach leading to the Gulf of Mexico.  In the midst of all the relaxation and beauty, I have found myself noticing impressive resilience,…

Emotional Intelligence: The X-Factor in Your Success

Way back in the 1980’s, after reading an article published by John Mayer and Peter Salovey, Dr. Daniel Goleman became fascinated with Emotional Intelligence (EQ).  In his 1995 best seller Emotional Intelligence, Dr. Goleman turned the widely held view that IQ is the most important factor in attaining success upside down. More than thirty years…

Fact or fiction? How our assumptions can derail us

Have you ever made an assumption about something or someone, only to find out later you were completely wrong? Oh boy, I have. In fact, just yesterday I made a few ugly assumptions about a young lady I have never even laid eyes on. When I found out how wrong I was, I felt terrible….

Internal Struggles: A method for making good decisions

Internal struggles are tough because of the push and pull between intellectual, emotional, moral, and ethical considerations.  Inside those are financial, relational, and even physical elements. They aren’t easy, that’s way we call them “struggles”, but dealing with them effectively, and sooner than later, usually saves us from unnecessary drama and negative consequences. I’m suffering with an…

Thoughts, Words, and Actions: Fear or Love?

Today I’ve been thinking about the human condition. Specifically, how we relate to each other interpersonally, and the consequences of our thoughts, words, and actions. In the last week, several situations have been shared with me (personal and professional) wherein manipulative, narcissistic, mean-spirited behaviors were described. In each case, the costs – time, financial, and…

My three great bosses and what they have in common

I bet you can list the things you like best – and least – about each of your bosses.  Bosses are powerful influences for better or worse, after all. I spent some time during a recent flight contemplating how many direct supervisors I had during my nineteen years in the insurance industry. Then I thought…