Memorial Day: Give Thanks and Have Empathy

It’s Memorial Day, 2016.  Today many will visit gravesites and attend services to honor our service men and women who served and gave it all, as well as those still with us and even serving today.  I hope our veterans and service men and women feel honored today.  I hope they feel appreciated by the…

Joy or Anxiety? Tips for Navigating Change

  I found myself pondering the impact of change  yesterday, while heading home from the last graduation party of the season. I reflected on conversations with graduates, parents, friends and colleagues, about big and small changes, and how they felt as they navigated them. Sometimes strong feelings are fleeting; sometimes they last a lifetime. I…

Rage Building? These 5 Steps Will Calm You Down

Have you ever gotten angry at home? Me too! Rage Builds from time to time – even in conflict resolution specialists. Although I rarely experience external conflict, I am human and I have my moments! Here’s a recent example from my world: I’ve been ready to get rid of the circa 2000, bigger than two…

Shark or Turtle? What is your conflict style?

Can a turtle safely co-exist with a shark? What about a fox with a teddy bear? I say “Absolutely!” If they are aware of their own go-to conflict style, have a decent understanding of those around them, and realize they have options.  When it comes to conflict style, we all have dominate traits, but we…

Tips for being successful, when working with a disengaged boss

Your leader’s primary role is to be the strong base for your success support system, right?  I mean, the very definition of a leader is to engage and inspire, while achieving organizational goals through the efforts of the team.  So,what happens to you and your teammates when you have a disengaged boss? In my experience,…

Speak-up or Keep Quiet? Emotional Intelligence Can Be Your Guide

Have you ever experienced that nagging feeling, when you know something is wrong, but you don’t know what or why?  I usually feel it in my chest first, then in my stomach. Some call it intuition.  It might be easy to figure out, when something specific happened and you know it isn’t resolved – at…

Results focused or People focused leadership: Which is best?

Over the years, I have noticed leaders – whether just stepping into their roles or seasoned veterans- tend to identify themselves as results focused or people focused. However, what I have learned, witnessed, and experienced, is that to be a great leader one must possess a balance of both results focused and people focused leadership skills….

One Leadership Challenge: Is it skill or will?

Leadership challenge? Nah, It’s great to be a leader – easy in fact! Presiding over your kingdom, all your peeps utilizing their strengths effectively; everyone getting along and collaborating for the best possible outcomes; goals being met ahead of schedule; creative ideas flowing; and all the key stakeholders as happy as they can be. Yep,…

Hand taking notes

Proactive Mediation in the Workplace: How We Have Successfully Increased Employee Morale and Decreased Costs Associated With Workplace Conflict

Did you know the use of proactive mediation in the workplace can effectively decrease the costly effects of lingering conflict, and in turn increase morale, productivity and overall organizational success? Historically, organizations have waited until workplace conflict turns into the worst-case scenario – EEO complaints and litigation – before seeking resolution through professional mediation services….

Healthy Work Environment Tip of the Week

Last week we posted about how using nonviolent communication in the workplace can help create a healthy work environment. One tip we offered was to ditch your judgments and focus on objectively observing the instant situation. In other words, be present for what really is.  But how do we do that? Before we give you the…

Creating Synergy at Work

Having trouble creating synergy at your workplace? I hate to break this to you, but it might just be YOU. Many of us don’t take the time to consider how we communicate when conflict arises. Unfortunately, most of us have been trained to speak a language that encourages us to alienate ourselves, through our communication…